Refund policy

If a plugin doesn't work for you, email [email protected] within 14 days of buying, with your order number. We'll try to fix the problem first; if we can't, or you'd rather not wait, we refund the full amount to the payment method you used.

Refunds go back through PayPal and usually arrive within a few working days. When a licence is refunded its key is revoked: installed copies keep running, but downloads and updates stop.

We may decline a refund for a licence that has already been used on more sites than its tier allows.